Sync — Independent Software Review

Secure cloud storage with end-to-end encryption

Compliance Transparency Index

Grade: A — Score: 85/100

Best For

Not Ideal For

Operational Overview

Sync is a secure cloud storage platform with end-to-end encryption, file access across Windows, Mac, Linux, iOS, Android, and web, plus features like realtime backup, file history, recovery, and advanced sharing controls.

It helps teams connect internal teams, external partners, clients, customers, documents, files, computers and mobile devices together seamlessly, with tools for team shared folders, custom branding, file requests, comments, and document previews.

Security and compliance are positioned as core benefits, but users still need to consider plan limits, promotional pricing that applies for the first year, and upload speed management that may apply beyond 10 TB of total account storage.

Pricing Structure

Teams 1TB: $4.50 per user, per month, billed annually; 3 user minimum

Teams 2TB: $6.75 per user, per month, billed annually; 3 user minimum

Teams 10TB: $11.25 per user, per month, billed annually; 3 user minimum

Sync Enterprise: Custom quote; minimum 100 users

Frequently Asked Questions

Does Sync use end to end encryption by default for stored files?

Yes. Sync says its core cloud storage is 100% private with end to end encryption. The vendor also notes that some optional features can require temporary server-side processing, so privacy-sensitive workflows should be reviewed before enabling previews, recovery, or similar features.

Can Sync be used to share files securely with external recipients?

Yes. Sync supports secure links, centralized folders, client file portals, and branded sharing for external recipients. The pricing page also documents read-only access, expiry dates, download limits, password protection, and remote share wipe for shared folders.

Does Sync include version history and deleted file recovery?

Yes. Sync includes real-time backup and sync, file history, restore of previous versions, and recovery of deleted files. The team plans publish 180-day or 365-day history depending on the plan, so the available retention depends on what you buy.

Which devices and desktop systems does Sync support?

Sync works across Windows, Mac, Linux, iOS, Android, and the web. It also integrates with Windows File Explorer and Mac Finder, and the pricing page documents files on demand for desktop use.

What controls does Sync give teams for access and administration?

Sync supports team shared folders, administrator accounts, role-based access controls, admin delegation, centralized billing, group-level share folder management, 2FA enforcement, and user password management for teams. That makes it suitable when you need shared storage plus administrative control rather than only individual accounts.

What plan minimums and purchase paths does Sync offer for teams and larger deployments?

Sync’s public team plans have a 3 user minimum and are billed annually, while Sync Enterprise is a separate quote-based option for companies with 100 or more users. Enterprise is positioned for enhanced org-wide controls and custom requirements, so it is the better fit when you need a negotiated deployment rather than a standard team plan.

Can Sync be tried before purchase?

Yes. Sync says it offers a zero-risk 30-day free trial. The pricing page also says there is a full 30-day money back guarantee, which gives buyers a defined evaluation window.

How long does Sync keep data after an account ends?

Sync says your data is set for deletion after termination, and that deletion may occur as early as 30 days after the termination date. The DPA also says the processor will completely and irrevocably delete controller data on termination unless it must be retained by law, so customers should retrieve needed files before ending the account.

Does Sync claim SOC 2 Type 1 and GDPR support?

Yes, Sync’s pricing page states SOC 2 Type 1 compliance and GDPR compliance. The DPA adds that the processor will delete controller data on termination unless it is legally required to store it, which is relevant for privacy and retention planning.